Privacy Policy

Our Commitment to Your Privacy

At FVC Fountain Valley Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services. We are committed to being transparent about our data practices and protecting your information.

Information We Collect

We collect information that you provide directly to us, including:

• Your name, phone number, and email address when you contact us
• Property address and project details when you request a quote
• Payment information when you hire us for services
• Communications between you and our team

We also automatically collect certain information when you visit our website, such as your IP address, browser type, pages visited, and how long you spent on each page.

How We Use Your Information

We use the information we collect to:

• Provide you with quotes and estimates for concrete work
• Schedule and complete your concrete projects
• Communicate with you about your service requests
• Process payments for services rendered
• Improve our website and services
• Send you updates about your project or our services (only if you opt in)
• Comply with legal obligations

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (such as payment processors)
• When required by law or to protect our legal rights
• With your explicit consent

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

Third-Party Services

Our website may contain links to third-party websites or use third-party services (such as Google Maps or form providers). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you use.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only as long as necessary to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, we will securely delete or anonymize your information.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications
• Object to certain processing of your information

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

FVC Fountain Valley Concrete
18434 Ward St, Fountain Valley, CA 92708
Phone: (657) 236-2552
Email: info@fountainvalleyconcrete.com